Follow every move

Delivery status

Follow every move

Use the carrier link in your shipping email or send the order details below when you need a status update.

Request an update

Where is my order?

Typical journey

What happens next

01

Confirmed

The store has received the order and payment approval.

02

Processing

The items are being checked and prepared for carrier collection.

03

In transit

The parcel is moving through the carrier network and scans may update in stages.

04

Delivered

The carrier has marked the parcel delivered at the destination.

Check your email

Tracking details are sent to the email used during checkout when they become available.

Allow scan time

New tracking numbers may need time before the first carrier update appears.

Need help?

Include the order number and delivery postcode so the team can investigate efficiently.